Privacy Policy

1. Introduction and Scope

This Privacy Policy describes how IRAKLI BERISHVILI (referred to as "we", "us", "our", or the "Operator") collects, uses, retains, and discloses personal information when you use our website, online code retrieval tools, and related services (collectively, the "Service").

By accessing or using our Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect information that is strictly necessary to deliver the radio code decoding service, communicate order statuses, and comply with legal requirements:

• Contact & Order Information: Your email address and customer name, which are required to deliver your radio code and send transaction confirmations.
• Vehicle & Device Information: Car radio serial number, device number, radio brand/make, and model information provided by you to calculate the correct unlock code.
• Payment Information: When you purchase an unlock code, payment is processed directly through verified third-party payment gateways (including Stripe, PayPal, or Payze). We do not collect or store your payment card numbers, CVV codes, or full banking details on our servers.
• Usage & Technical Data: IP address, device type, browser version, operating system, and timestamp logs collected automatically to detect abuse, protect website integrity, and optimize performance.

3. Legal Basis and Purpose of Processing

We process your personal information on the following legal bases:

• Performance of a Contract: To generate, retrieve, and deliver the car radio unlock code requested and purchased by you.
• Customer Support: To respond to your questions, verify non-working code claims under our money-back guarantee, and troubleshoot code entry issues via our Online Help Desk or Email.
• Fraud Prevention & Security: To protect our website and users against fraudulent payment attempts, abuse, and security threats.
• Legal Compliance: To maintain accounting records and comply with tax and corporate reporting laws applicable under Georgia legislation.

4. Sharing and Disclosure of Information

We do not sell, rent, or lease your personal information to third parties. We may disclose data only under the following circumstances:

• Service Providers & Processors: Trusted third-party vendors who provide essential infrastructure (secure payment gateways, cloud hosting, transactional email delivery) who are obligated to protect your data.
• Legal Obligations: Where required by law, court order, or governmental authorities to comply with applicable legal processes.
• Protection of Rights: To protect our rights, prevent fraud, and defend against legal claims.

5. Data Retention & International Transfers

We retain personal information and order records only for as long as is necessary to provide the requested service, satisfy warranty and refund claims, and meet statutory accounting and legal obligations. Your data is handled securely and may be processed in Georgia or transferred through secure third-party server networks complying with adequate data protection safeguards.

6. Data Security

We implement robust technical and organizational security measures, including HTTPS encryption, secure socket layers (SSL), restricted database access, and continuous monitoring. While no electronic transmission or storage method is 100% impenetrable, we continually update our safeguards to maintain high standards of data security.

7. Your Privacy Rights

Depending on your jurisdiction (including the European Economic Area under GDPR), you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of incomplete or inaccurate data.
• Request erasure of your personal data ("right to be forgotten"), subject to statutory record-retention requirements.
• Object to or restrict the processing of your personal information.

To exercise any of these rights, please reach out to us at mylife.ge@gmail.com or via our Online Help Desk contact form.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted directly on this page with an updated revision date. We encourage you to review this policy periodically.